Role Model: Captain Chesley “Sully” Sullenberger

On 15 Jan 2009, a US Airline Airbus 320 took off from New York City’s LaGuardia Airport heading for Charlotte, North Carolina.

Less than three minutes into the flight, the Airbus flew right into a flock of migrating Canada geese.  The birds slammed into the engines, instantly knocking out both power plants.

Suddenly, the airliner with 155 people on board was flying low without power over New York City skyscrapers. 

The pilot Captain Chesley “Sully” Sullenberger felt the pressure instantly in his body: “It was the most sickening feeling in the pit of my stomach, like falling through the floor.”

Capt Sully quickly sized up the situation and took charge. His first thought was empowering – he focused his thoughts on his intention to save lives: “I had to be certain we could make it.”

Weighing his options quickly, Capt Sully decided that his best chance was to ditch the engineless plane in the Hudson River. Capt Sully recalled: “I quickly determined that we were at too low an altitude, at too low air speed, and therefore we didn’t have enough energy to return to LaGuardia.”

Capt Sully visualized his desired outcome and broadcasted his intention: “We’re gonna be in the Hudson”.

In a calm voice which reflected Capt Sully’s mastery over his emotions he announced over the intercom: “Brace for impact because we are going down”.

In the state of being Centered, Open, Aware, Connected, and Holding it all together (COACH state) Capt Sully masterfully lined the engineless Airbus with the Hubson River, and executed a perfect ditching that kept the airplane intact, saving the lives of everyone on board.

The “Miracle on the Hudson” was possible only because Capt Scully was at his peak performance – playing in the Zone at the moment of truth.

It was critical that the airplane was perfectly level when it touched water. Had any one of its wing tips hit the water first, the aircraft would cartwheel, and it would all end disastrously. "I needed the wings exactly level at touchdown. I needed to make the rate of descent survivable. I needed to touch down at a nose-up attitude. And I needed to touch down just above our minimum flying speed. And all those needed to occur simultaneously,"

As it turned out, Capt Scully laid the stricken Airbus down so gently that one passenger described the bump he felt “wasn’t a whole lot more then a rear end (car collision)…”

Capt Sully acted with conviction throughout the entire episode, carrying out his duties to the last detail. After laying the Airbus on the water, Capt Sully coolly walked the aisle of the airplane twice to make sure that all the passengers were off the plane before he left the aircraft. 

Energy Flows where Attention Goes

Positive thoughts strengthen, and negative thoughts weaken you.

Here’s a simple demonstration that proves it.

Hold your arm straight out to your side.

Have someone else attempt to press your arm down while you resist while you try to hold your arm in place.

First, think of yourself eating and enjoying your favourite food. Notice the strength of your arm in resisting the press down.

Next, think of the time when a meal made you sick or nauseous. Notice how much weaker you are than when you were thinking happy thoughts.

Examples of thoughts that weaken us are regret, shame, guilt, self doubt, apathy, and fear. Examples of thoughts that strengthen are love, joy, trust, confidence, gratitude, generosity, and acceptance.

Be aware of the thoughts in your mind as they determine your relative state of weakness or strength in dealing with the task at hand.

Pick and put on your thoughts like you pick and put on your clothes to be at your best.

Cast off negative thoughts that weaken you. Select and put on thoughts that uplift your spirit and help you raise to the occasion.

Role Model: Major Heather Penney

In the bright and sunny morning of September 11, 2001, Major Heather Penney was suddenly ordered to scramble her F-16 fighter jet. Her orders were to shoot down a hijacked Boeing 757 airliner heading for Washington D.C., if it refused orders to land. Her mission mate was Colonel Marc Sassesville.

Unfortunately, the F-16 fighters were not armed with missiles. In those innocent days before 9/11, the possibility of having to shoot down hostile aircraft was considered so remote that air force fighters on alert were not armed with missiles.

But that did not stop the F-16 pilots, who quickly came up with a plan.

They decided that Major Penney would ram the 757’s tail with her F-16. “I’ll ram the cockpit” said Colonel Sassville. And, that was that.

“Let’s go!” Col Sasville barked.

The two pilots chose thoughts that energized them as they scrambled their jets into the air, and did not let the fact that they had no missiles derail their mission. No ifs, no buts.

Major Penney did considered whether she should eject from her F-16 fighter just before impact but she quickly dismissed the idea. “I mean you only got one chance, you don't want to eject and have missed, right?” she reasoned.

Major Penney visualized the outcome she wanted. “My concern was how do I minimize collateral damage on the ground” she said with calm professional assuredness. By shearing the tail off the 757, Major Penney would be sending the airliner vertically down. It would have a smaller impact area, thus hurting fewer people on the ground.

Major Penney said that she was so engrossed in her mission that she “had no time for emotions.” What she had done was she had mastery over her emotions, and had chosen the emotion of fierceness to accomplish her mission. 

Major Penney did not even let the possibility that her own beloved father - whom she is very close to - who was then a United Airlines pilot flying the Flight 93 route might be in the cockpit distract her. Major Penney said “I couldn’t think about it. I had a job to do.”

Major Penney (and also Colonel Sassville) was obviously Centered, Open, Aware, Connected, and Holding it all together (in COACH state) in the midst of an extremely stressful and chaotic situation. The two pilots, the ground crews, the air controllers were all connected, working as a well oiled team. The pilots' minds were clear, receptive, and alert, allowing them to hatch the plan on-the-fly as they dashed to their waiting F-16 fighters on the tarmac.

Major Penney, acted with conviction as her F-16 screamed down the runway which she believed would be her last mission. She said she felt the adrenaline, and her only thought was on accomplishing her mission that day. There was also a strange serenity - that of one who was totally composed. “I genuinely believed that was going to the last time I took off,” she said.

Epilogue: In the end, Major Penney needn’t have to make the ultimate sacrifice that she was so prepared for. The passengers on board the ill fated Flight 93, took matters into their own hands, overpowering the hijackers and thwarting their plot by crashing the 757 in an open field in Pennsylvania.

Hi, I would like you to Meet your Fears

Consummate performance is the outcome of a virtuous chain of empowering events.

This chain is triggered by a moment of truth e.g. coming face to face with a tiger, facing an interview panel, standing on a stage about to give a speech, or running up to the ball to take that decisive penalty kick at the soccer finals.

We are often thrust into these moments of truth. What happens next is determined by the choices we make. It is these choices that decide the outcome.

The virtuous chain leading to consummate performance starts with empowering thoughts. It is followed by empowering visualisation, by empowering emotions, and an energised body which is in turn followed by powerful actions culminating in consummate performance.

Whether we are a champion, advanced beginner, or a novice, peak performance is delivered at the end of this virtuous chain of events which we control.

Like any chain, this chain too, is only as strong as its weakest link. It can be broken anywhere along the chain. And, when the virtuous chain snaps, peak performance is impossible.

What would weaken and break the chain? The main enemy is fear, and fear comes in many guises.

The links in the chain leading to consummate performance may be broken by any or a combination of the following forms of fear, and the consequent negative thoughts:

Root Cause of Fear	Nature of Negative Thought
Learned fear response	A learned fear response is linked to a past bad experience e.g. being stumped during a speech, missing the goal in a penalty kick. Thinking that history is going to repeat itself. Often one bad experience is enough to develop a phobia.
Low self esteem	Secretly believing that you don’t deserve your status, that you are unqualified for the task at hand, that you are a fraud or impostor. “I don’t think I’m good enough to lead this team.”
Interpersonal anxiety	Fear of disapproval by others. Imagining the criticism of others e.g. “Look, she is so slow”, “She is not ready, is she?” “We over rated her ability.”
Burnout	Loss of confidence due to diminishing interest or passion for the task at hand. “I’m not sure whether I still have what it takes to pull this off.”
Physical injury or issues	Performance anxiety due to physical injuries or issues e.g. a swollen ankle in the kicking leg when about to take that decisive penalty kick. “My ankle is killing me. Hope I can still kick the ball hard and straight. I don’t know.”

Pause, and listen to your self talk. Our fears and negative thoughts reveal themselves in self talk.

Be aware of your fears and the negative self talk that may be weakening your virtuous chain, and sabotaging your performance.  

By having greater awareness of the root causes of fear that generates the negative thoughts that weaken us, we can apply specific techniques to overcome them.

Adrenaline: Everyone Gets the Same Shakes

Everyone gets the same bodily shakes and tremors when facing acute stress, so how is it that some people thrive under pressure while others disintegrate in panic?

To answer this question, we need first to have a basic understanding of how our brain functions.

Our brain is made up of three layers, each layer representing an era in our evolutionary heritage. The lowest and earliest layer is our Reptilian brain, followed by the middle layer, our Paleomammalian brain, and topped by the newest layer, our Neomammalian brain which makes human beings uniquely powerful. The functions of the 3 layers are as follows:

Brain Layer	Function
Reptilian brain or Basal ganglia	Basic survival instincts of fight, flight, and copulate. Also controls our autonomic functions like breathing and heart rate.
Paleomammalian brain or Limbic system	Emotions involved in feeding, mating, and parenting. Motivated by pleasure and avoidance of pain.
Neomammalian brain or Neocortex	Human abilities of language, reasoning, abstraction, conceptualisation, and planning.

Whenever our five senses pick up information which our Reptilian brain assessed is a potential danger to our life and limb, it triggers our endocrine glands to churn out an instant dose of adrenaline hormones. This spurt of hormones is pumped around our body through our blood streams. The adrenaline rush produces the effects of:

Physical Changes	Survival Function
Raised heart rate	Increased action potential
Increase breathing rate	Increased action potential
Blood leaves digestive system	More blood for muscles
Blood leaves extremities	More blood for muscles
Blood goes to major muscles	More energy to fight or run
Sweating	Less heat when fighting or running
Decreased general focus	Increased primary focus

Every one of us human beings feels the same bodily sensations. This adrenaline rush is a relic from our evolutionary past when our ancestors have to be constantly alert in order to survive the threats from predatory big cats, bears, wolves, snakes, and even hostile humans. These bodily reactions prepare our bodies to either fight or flee.

While all of us get the same shakes from our adrenaline, it is up to each one of us to interpret what the sensations mean, and hence it leads to different reactions and outcomes.

The bodily sensations are neutral. How we interpret the bodily sensations is based on what we believe is happening to us, and around us.

People who excel under pressure believe that their raised heart rate, increased breathing rate etc are signs that their body is “primed”, “revved up”, “pumped”, “juiced”, “amped up”, “charged up”, “energized” for peak performance. They feel an empowering surge of confident energy as they begin their task.

People who crumble under pressure, believe that these exact same bodily sensations are warning signs that “things are going out of control”, “things are falling apart”, “I am not good enough for this”. Power and energy is drained from their mind and body.

When you believe that your shaking body is a prelude to disaster, your mind and body weakens, and your performance suffers.

When you believe that your shaking body is a purring cat ready to pounce, your mind and body are strengthened, and your performance is enhanced.

Pause, and choose your beliefs when you feel that adrenaline rush. It makes the difference between being calm or panicking.

Try it. You will be amazed how a simple switch of thought like this could make all the difference.

The Power of Visualization: Onami the Great Wave!

Onami was a powerful sumo wrestler who lived in Japan about 100 years ago.

Onami was so strong and skilful that he was able to beat his own teachers during wrestling matches in private training. Indeed, Onami never ever lost a practice match.

However, Onami had a problem of stage fright. Crowds made Onami nervous.

He was unable to perform at his best during public matches in front of large audiences. During public matches, Onami was beaten even by his own students and also by untalented wrestlers only half his size. Onami’s stage fright became so serious that he lost twenty consecutive matches.

Troubled by his stage fright problems, Onami consulted a Zen master.

The Zen master told Onami, “Your name means Great Wave. Imagine you are a Great Wave. Visualize yourself sweeping your opponents aside like a powerful unstoppable wave.”

Onami did as the Zen Master adviced. He spent the days and nights visualising himself as the Great Wave, an earth shaking wave, big as the ocean itself, sweeping his hapless opponent aside and into the air with great unstoppable power.

When the day of the competition came, Onami went into the ring of a public match with this mental movie of himself as the Great Wave. The moment the referee started the fight with the wave of the fan, Onami the Great Wave surged forward with tremendous power like a rushing surf. He swept his stunned opponent away with an unstoppable shove.

Visualization is a powerful yet simple method to manage your emotions and your body for peak performance when facing acute challenges such as during a crucial contest, final examinations, an interview, or during public speaking.

For example, when making an inspirational speech, imagine in detail that you are the awe inspiring, charismatic Martin Luther King. When playing goalkeeper during a soccer match, imagine in detail that you are a agile, pouncing cat. You can imagine anything you want as long as it gives you energy and power at the crucial moment of truth.

Try it, you will be amazing.